Privacy Policy
1. Basic Policy
Beat Group Co., Ltd. (Beat Motors Japan, “we”, “our” or “us”) recognises the importance of protecting personal information. We handle personal information appropriately in accordance with Japan's Act on the Protection of Personal Information and other applicable laws and guidelines.
2. Information We May Collect
We may collect information necessary to provide our services, including:
- Name
- Postal address
- Telephone number
- Email address
- Enquiry details
- Vehicle preferences, budget and purchase requirements
- Trade-in or vehicle purchase information
- Information required for vehicle registration, transport and export
- Information required for identity verification
- Loan or finance enquiry information
- Website usage information, IP address, browser and device information
- Cookies and other online identifiers
3. Purposes of Use
We may use personal information for the following purposes:
- Responding to enquiries and contacting customers
- Vehicle sales, purchases, trade-ins and related procedures
- Preparing quotations, orders, contracts and related documents
- Vehicle registration, ownership transfer, inspection and servicing arrangements
- Domestic transport, international shipping and export arrangements
- Supporting domestic and international vehicle transactions
- Payment and transaction processing
- Providing information or assistance relating to loans or finance
- After-sales support
- Fraud prevention, security and crime prevention
- Improving our website, services and customer experience
- Analytics and understanding website usage
- Complying with applicable legal obligations
Except where permitted by law, we will not use personal information beyond the purposes described above.
4. Disclosure to Third Parties
Except where permitted by applicable law, we will not provide personal data to a third party without the prior consent of the individual concerned.
Where necessary to provide our services, we may provide information to or entrust the handling of information to service providers such as:
- Vehicle transport companies
- Shipping, logistics, customs and export service providers
- Vehicle inspection, registration and maintenance providers
- Auction, appraisal and inspection service providers
- Payment and financial service providers
- IT, hosting, cloud and email service providers
- Other contractors necessary to provide our services
Where processing is outsourced, we take reasonable steps to supervise the service provider appropriately.
5. Transfers of Personal Data Outside Japan
International vehicle exports and shipping may require personal data to be provided to overseas shipping companies, customs-related parties, local agents or other parties located outside Japan.
In such cases, we handle the transfer in accordance with Japan's Act on the Protection of Personal Information and other applicable requirements, including obtaining consent or completing other procedures where required.
6. Cookies and Analytics
Our website may use cookies and similar technologies to improve usability, understand website usage and improve our services.
Information collected through these technologies may include IP address, browser and device type, pages viewed and access date and time.
You may disable cookies through your browser settings, although some website functions may not operate correctly.
7. Security Measures
We take reasonable and appropriate measures to protect personal data against unauthorised access, loss, leakage, destruction, alteration or misuse.
We also take reasonable steps to supervise employees and contractors who handle personal data.
8. Retention
Personal information is retained only for as long as reasonably necessary for the purposes described in this policy or as required by applicable law.
Information that is no longer required will be appropriately deleted, destroyed or anonymised.
9. Requests for Disclosure, Correction or Suspension of Use
Subject to applicable Japanese law, individuals may be entitled to request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure or suspension of third-party provision of retained personal data.
Please contact us using the details below. We will verify your identity and respond in accordance with applicable law.
10. Loan and Finance Information
If you request assistance concerning a vehicle loan or finance arrangement, information necessary for assessment or processing may be provided to an appropriate financial service provider.
We will not submit a finance application on your behalf without your consent. Information collected directly by a financial provider is also subject to that provider's own privacy policy.
11. Third-Party Websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices of those websites.
Please review the privacy policy of the relevant third-party website before providing personal information.
12. Changes to This Policy
We may amend this Privacy Policy where necessary due to changes in law, our services or our business practices.
Material changes will be published on our website or communicated by another appropriate method.
13. Business Operator and Contact
For questions concerning this Privacy Policy, requests relating to retained personal data, or other privacy enquiries, please contact:
- Operator: Beat Group Co., Ltd. (Beat Motors Japan)
- Address: 3-31-5 Sumiyoshi, Suzuka City, Mie Prefecture 513-0826, Japan
- Telephone: +81-59-375-5888
- Email: sales@beatmotors.com
- Website: https://beatmotors.com